Workshops in NHS Ayrshire and Arran

Talking about deteriorating health, dying and future care planning

Date: Tuesday 16th April 2019. FULLY BOOKED.
Add your name to the waiting list below.

WG13, 13 West George Street, Kilmarnock, KA1 1DH (Just beside train station)
Cost £30 for NHS A&A employees and associates

Participants from other healthcare areas welcome, cost £150.

Workshop Overview

This workshop will offer healthcare professionals an opportunity to work in a small peer group on scenarios relating to decision-making and communication when patients are deteriorating and dying in hospital, at home or in a care home.

Participants can try out new approaches to challenging situations based on their own professional experience and learn from the feedback given by the “patient or relative”, fellow group members and experienced clinical tutors. Participants often learn as much from being a simulated patient or relative, as they do from conducting an interview

The learning outcomes of this one-day workshop are enhanced ability to:

  • Communicate sensitively and effectively with people and those close to them about advanced illness, and anticipatory care planning
  • Talk about deteriorating health and share decisions about ‘what matters’ to patients and families
  • Discuss specific treatments and outcomes including CPR and clinically assisted nutrition and hydration
  • Respond to anger, distress, collusion and other complex emotions
  • Discuss the benefits but also limitations of treatment in a balanced way
  • Manage people who have unrealistic expectations of treatment and outcomes
  • Address communication challenges that arise when the person has impaired decision-making capacity

This workshop is based on the EC4H Book; Talking about deteriorating health, dying and what matters.


All healthcare professionals who need to discuss these issues with patients in clinical practice.

For further information, please Contact Us (Dr Alison Spiers – lead tutor)

Pre-workshop preparation

Workshop participants have found it useful to think about how they currently communicate and what situations are particularly challenging.  As the workshop is based on participants’ own situations we will be asking what you would like to work on.

Booking – Application Form

You will be informed by email when your application has been received and a place has been reserved for you; usually within 7-10 days.

We will contact you to arrange payment where required.

Pre-workshop information will be available on our secure EC4H workshop website. You will receive a link to access your workshop information about 2-3 weeks before the workshop.

Workshop Coordinator: Alison Spiers

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